Refund Policy

Overview

Our refund policy lasts 5 days. If 5 days have passed since your purchase, we unfortunately cannot offer a full refund or exchange.

Due to the nature of our services, refunds are only applicable if the service has not been fully delivered or significantly started. All refund requests must include valid proof of purchase.

Non-Refundable Services

Certain services are non-refundable, including:

• Completed design work or delivered files
• Digital products or downloadable content
• Custom creative services once work has begun
• Any service marked as final or approved by the client

Partial Refunds

Partial refunds may be granted in the following situations:

• Work has started but has not been completed
• Initial concepts or drafts have been delivered
• A project is canceled during the early stages

Each request is reviewed individually based on the progress of the work.

Refund Process

Once your refund request is received and reviewed, we will notify you via email regarding approval or rejection.

If approved, your refund will be processed and applied to your original method of payment within a few business days.

Late or Missing Refunds

If you have not received your refund:

• Check your bank account again
• Contact your credit card provider, as processing times may vary
• Contact your bank

If you still have not received your refund, please contact us using the details below.

Sale Services

Only regular-priced services may be refunded. Discounted or promotional services are non-refundable.

Exchanges

Due to the nature of digital and creative services, we do not offer exchanges. However, we may provide revisions if the delivered work does not meet the agreed requirements.

Cancellations

You may request a cancellation within 5 days of purchase, provided that the project has not progressed significantly.

Need Help?

If you have any questions regarding refunds or cancellations, please contact us: